n addition to the airlines operating from or to Cotonou Cadjehoun cities, Cotonou Cadjehoun International Airport serves as the local hub for Turkish Airlines. The airline designates COO Terminal for both departure and arrival. A number of conveniences, including pet relieving facilities, high-speed, free, unrestricted internet access, and check-in services, are available to customers who choose the Turkish Airlines COO Terminal. Flyers using this terminal have the opportunity to have a pleasant and efficient experience thanks to this facility.
Info About Turkish Airlines COO Terminal
Turkish Airlines, Cotonou Cadjehoun International Airport Address | Rue 2100, Cotonou, Benin |
Airport Code | COO |
Terminal | Terminal 1 |
Turkish Airlines COO Arrivals Terminal | Terminal 1 |
Turkish Airlines COO Departures Terminal | Terminal 1 |
Turkish Airlines IATA Code | TK |
Turkish Airlines ICAO Code | THY |
Turkish Airlines Ticket Counter Hours | Daily 24 Hours |
Turkish Airlines Contact Number | +229 95 36 07 51 |
Turkish Airlines Official Website | www.turkishairlines.com |
YouTube | www.youtube.com/@TurkishAirlines |
www.facebook.com/TurkishAirlines | |
twitter.com/TurkishAirlines | |
www.instagram.com/turkishairlines |
Departure Terminal for Turkish Airlines COO Terminal
Turkish Airlines departures are handled by a separate terminal at the airport. Terminal 1 is the departure point for Turkish Airlines. The Turkish Airlines COO Terminal provides travelers with the amenities and services they need for their flights.
In order to guarantee you have enough time for luggage drop and security procedures, For domestic flights, Turkish Airlines advises arriving at the COO Terminal at least two hours in advance of takeoff, and for international flights, three hours in advance.
Arrival Terminal for Turkish Airlines COO terminal
At the COO Terminal, Turkish Airlines has a designated arrival terminal. Turkish Airlines uses Terminal 1 as its arrival facility at the Airport. The airline identifies numerous effective elements within Cotonou Cadjehoun International Airport terminal, such luggage assistance, disability services, and many more, to minimize any inconvenience to travelers arriving at the airport.
Turkish Airlines Services COO Terminal
At the terminal of Cotonou Cadjehoun International Airport, Turkish Airlines does offer services. Turkish Airlines passengers can take advantage of a number of facilities at the COO Terminal, such as pet relief areas, high-speed free internet, and check-in services, all of which contribute to a pleasant and hassle-free experience while flying.
Flight Booking
Turkish Airlines allows travelers to conveniently book their flights directly at the airport by offering flight booking facilities at the COO Terminal. Travelers can use this convenience to place reservations for the destinations and dates of their choice, guaranteeing a smooth booking process at the COO Terminal.
Flight Cancellation
Although flight cancellation services are provided by Turkish Airlines, their precise availability at the Turkish Airlines COO Terminal may differ. For further information on Turkish Airlines’ policies and processes regarding flight cancellations at COO Terminal, travelers are urged to get in touch with the airline directly or visit their official website.
Flight Change
At the COO Terminal, Turkish Airlines conducts flight changing services. Subject to Turkish Airlines’ flight change restrictions and procedures, passengers may use this service to make modifications to their reservation immediately at the airport.
Check-in Service
Turkish Airlines allows travelers to conveniently check in for their flights right at the airport by offering a check-in procedure at COO Terminal. With the help of this service, passengers can finish the check-in requirements prior to their flights, guaranteeing a quick and easy trip at COO Terminal.
Seat Selection
With Turkish Airlines, customers can select their seats right at Turkish Airlines COO Terminal through in-airport procedures. By giving customers the option to choose their favorite seats in advance of the flight, this service improves their entire Turkish Airlines travel experience.
When choosing a seat at the airport for a Turkish Airlines trip, there is a cost. Turkish Airlines charges different seat selection fees depending on the type of ticket, route, and class of travel. In addition to prices for different tiers of service and domestic and international flights, passengers need to budget between $1.98 and $142 for various seat types.
Seat upgrade
At the COO Terminal, Turkish Airlines offers customers the option to upgrade their seats, which can improve their overall flying experience. This benefit confirms a pleasant and personalized travel experience at COO Terminal by giving passengers the chance to enjoy additional comfort and facilities during their journey.
Baggage Services
At the terminal of Cotonou Cadjehoun International Airport, Turkish Airlines provides luggage services. Services like luggage tracking, baggage allowance details, and the ability to purchase additional baggage allowance if necessary are available to Turkish Airlines passengers. To guarantee a flawless travel experience for customers at COO Terminal, the airline also offers a well-functioning and orderly baggage system.
Lost & Found
For travelers who have lost their items, Turkish Airlines offers a Lost & Found Desk service at the COO Terminal. Travelers can make requests and retrieve misplaced things with the assistance of a well-trained team that provides a seamless and efficient solution for managing lost and found inquiries and complaints. During their trip, travelers can depend on this service at COO Terminal to promptly handle any misplaced items.
Food Service
At the Turkish Airlines COO Terminal, Turkish Airlines provides great food options that make for a memorable onboard dining experience. Travelers can enjoy a range of choices for nourishment during their flight thanks to Turkish Airlines’ award-winning meal services, which enhances the overall experience of flying with the carrier.
Services to Avail of at Turkish Airlines COO Terminal
A variety of built-in services are available at COO Terminal to improve travelers’ travel experiences. Currency exchange, lounges at airports, dining options, coffee shops and restaurants, meeting spaces, accessibility features, kid-friendly zones, places for kids to play, places to store bags, ATMs and cash machines, duty-free shopping, tax refund services, food and drink options, and more are offered. By meeting the many demands of visitors arriving at Turkish Airlines ALA Terminal, these facilities make sure that every passenger has a convenient and comfortable travel experience.
Currency exchange
There are two currency exchange counters at Cotonou Cadjehoun International Airport, which is run by Medicinos Bankas. The Arrivals level has one counter, while the Departures level has the other. The Arrivals counter is open for currency exchange every day from 8:00 to 1:00, with three breaks during the day.
With different hours depending on the day of the week, the Departures counter opens and shuts sooner than the Arrivals counter. The only money changer at COO is Medicinos Bankas, but be aware that the exchange rates at the airport might not be as good as those in the city. Furthermore, at Cotonou Cadjehoun Airport, there is a 1.5 EUR commission fee for cash currency transactions.
Airport Lounge
A number of lounges are available at Cotonou Cadjehoun International Airport allowing travelers to unwind and take use of facilities before to their flights. One such lounge is the Narbutas Business Lounge, which is reachable after going through aviation security and situated in a sterile section of the airport.
In addition to providing passengers with a cozy and private area, this lounge also offers alcoholic and non-alcoholic beverages, soft and hot drinks, cold nibbles, desserts, access to the most recent news, office services, and Wi-Fi.
Access to the lounge is fee-based, with additional fees for visits longer than the three-hour maximum. It is accessible everyday from 4:00 to 22:00. Many types of passengers are eligible for free entry to the Narbutas Business Lounge.
These include Star Alliance Gold cards, some cardholders from different programs, and business class customers of specific airlines. In addition, the lounge has a variety of displays and facilities for increased ease and luxury, such as call pods, acoustic panels, executive desks, and executive seats.
Children’s Play Area
To engage and relax young visitors, Turkish Airlines COO Terminal has a special children’s play area inside the passenger terminal. With its array of entertainment options, which includes a dice game, this play area makes sure kids have a fun and interesting time while they’re at the airport.
Cotonou Cadjehoun International Airport’s dedication to improving family services and making the airport a more inviting place for kids is demonstrated by the construction of this new entertainment equipment in the kids’ play area.
Handicapes Services
Complete handicap services are offered at Cotonou Cadjehoun International Airport to guarantee accessibility and support for travelers with impaired mobility or disability. Dedicated accessible parking spots near the terminal, an elevator for simple floor transfers, and assistance call buttons in the parking lot and outside the bus stop for staff calling are some of these services.
By contacting their airline in advance, travelers with physical limitations or limited mobility can obtain assistance during all airport procedures, from checking in their bags to boarding the aircraft. Aside from that, the airport has designated waiting spaces with wheelchair access at no cost, baggage handling services, terminal navigation, and skilled personnel available to assist with any needs.
With amenities like accessible restrooms, lifts, and elevators available for people with disabilities or limited mobility, Cotonou Cadjehoun International Airport is dedicated to providing an accommodating and inclusive travel experience for all travelers. Meeting rooms, Internet connections, airport hotels, baggage storage areas, rest zones, charging stations for electronic devices, ATMs, cash machines, etc. are the rest of the available services that the airport provides within the Turkish Airlines COO Terminal building as per their requirements.
List of all Turkish Airlines Terminal
Turkish Airlines COO Cotonou Cadjehoun International Airport Location Map
Frequently Asked Questions
For domestic flights, travelers departing from Cotonou Cadjehoun International Airport on Turkish Airlines should arrive at the airport no later than two hours, and for international flights, no later than three hours, to allow enough time for security checks, baggage drop-off, and check-in.
Passengers at Cotonou Cadjehoun International Airport Terminal are exempt from commission fees when exchanging currencies. This is in line with the custom of providing commission-free currency exchange services to visitors at airports, guaranteeing a practical and economical means for tourists to exchange money before to their trip.
For Turkish Airlines travelers, pet carriage services are available at the Cotonou Cadjehoun International Airport Terminal. Larger pets can be flown in the aircraft cargo hold, but cats, dogs, and small songbirds like canaries and parakeets are allowed to fly in the cabin.
Your ticket number, booking code (PNR), and identity (ID) are needed to check in at the Turkish Airlines ticket counter at Cotonou Cadjehoun International Airport Terminal. In order to ensure a quick and easy check-in process prior to your Turkish Airlines flight, these documents are necessary for finishing all check-in formalities at the airport counter.
2 thoughts on “Turkish Airlines COO Terminal – Cotonou Cadjehoun International Airport”
Dear sir , I purchased Turkish airline ticket to travel to brasil from cotonou but when i got to the airport for boarding your airport staff denied me to fly with your flight demanding letter of authorisation from me to support my visa . I contacted the embassy of brazil in Malabo equatoria gUinea where i apply for this visa the embassy says that they dont give letter of authorisation to apllicant instead they send me receipt of my visa which i went to show your station manager at airport yesterday but he refused to listen to my compalain and i have change my booking for two times now which cost me sum of 190000XOF which was collected by your sales staff before they can rebook another date for me but all were in vain because they refuse to board me again . Sir help me on this matter all my documents are correct and i have receipt of my visa as well my passport is valid to travel advice your airline staff at the airport to board me in the next flight without pay any penalty again because all my money is finish and i have suffer a lot.I would also advice your airline to tell all passangers who are willing to buy your flight ticket the truth about this authorisation letter not after collecting their money which is unrefundable before saying they neeed authorisation letter this mettod is affecting a lot of intending passagers who has bought your flight and at the airport your staff deny them of boarding.I will be glad if you can talk to your airline staff at cotonou to change their empression on this for making you not to loose your customers. Hope to hear from you today.
Regards
Cher Monsieur, J’ai acheté un billet d’avion turc pour voyager au Brésil depuis Cotonou, mais lorsque je suis arrivé à l’aéroport pour embarquer, le personnel de votre aéroport m’a refusé de voler avec votre vol, exigeant une lettre d’autorisation de ma part pour justifier mon visa. J’ai contacté l’ambassade du Brésil à Malabo Equatoria Guinée où je demande ce visa. L’ambassade dit qu’elle ne donne pas de lettre d’autorisation au demandeur, mais elle m’envoie un reçu de mon visa que je suis allé montrer à votre chef de gare à l’aéroport hier mais il a refusé. à écouter mon compalain et j’ai modifié ma réservation deux fois maintenant ce qui m’a coûté une somme de 190000XOF qui a été encaissée par votre personnel commercial avant de pouvoir réserver une autre date pour moi mais tout a été en vain car ils refusent de m’embarquer à nouveau. Monsieur, aidez-moi à ce sujet, tous mes documents sont corrects et j’ai également reçu mon visa, mon passeport est valide pour voyager, conseillez au personnel de votre compagnie aérienne à l’aéroport de m’embarquer sur le prochain vol sans payer à nouveau de pénalité car tout mon argent est terminer et j’ai beaucoup souffert. Je conseillerais également à votre compagnie aérienne de dire à tous les passagers qui souhaitent acheter votre billet d’avion la vérité sur cette lettre d’autorisation, pas après avoir récupéré leur argent qui est non remboursable, avant de dire qu’ils ont besoin d’une lettre d’autorisation, cette méthode affecte beaucoup de passagers potentiels qui ont acheté votre vol et à l’aéroport votre personnel leur refuse l’embarquement. Je serai heureux si vous pouvez parler au personnel de votre compagnie aérienne à Cotonou pour changer leur impression à ce sujet et vous faire ne pas perdre vos clients. J’espère avoir de vos nouvelles aujourd’hui.
Salutations