Starlux Airlines CEB Terminal – Mactan-Cebu International Airport

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Mactan-Cebu International Airport (CEB) in Manila, Philippines is home to Terminal 2 where Starlux Airlines flights are operated. With the ability to accommodate 13 million passengers a year, Terminal 2 is the newest and biggest terminal at Starlux Airlines CEB Terminal. Numerous foreign airlines that operate flights to and from Manila use it as a hub.

Being informed about Starlux Airlines operating out of Terminal 2 at CEB is important for passengers to arrive at the right place, make connections, and utilize the terminal’s facilities when flying with Starlux to and from Manila.

Overview of Starlux Airlines CEB Terminal

Airport NameMactan-Cebu International Airport
Airport CodeCEB
Airport AddressLapu-Lapu Airport Rd, Lapu-Lapu City, 6016 Cebu, Philippines
Airport Contact Number+63 32 340 2486
Starlux Airlines Mactan-Cebu International Airport terminal arrivalsTerminal 2
Starlux Airlines Mactan-Cebu International Airport terminal departuresTerminal 2
ICAO CodeSJX
IATA CodeJX
Starlux Airlines Ticket Counter Hours24 hours a Day
Starlux Airlines Official Websitewww.starlux-airlines.com
Official Facebookwww.facebook.com/starluxairlinesSG/
Official Twittertwitter.com/starluxairlines?lang=en
Official YouTubewww.youtube.com/c/STARLUXAIRLINES
Official Instagram Accountwww.instagram.com/starluxairlines/

Departure of Starlux Airlines at CEB Terminal

At Starlux Airlines CEB Terminal 2 is where Starlux Airlines takes off from. Starlux Airlines departure procedure at Terminal 2 is intended to put the comfort and convenience of its passengers first, followed by efficiency. 

The departure of Starlux Airlines from Terminal 2 is a conspicuous example of dependability and sophistication amidst the bustle of travel. The airline’s departure process sets the tone for a classy and enjoyable trip, demonstrating its commitment to excellence.

In order to provide passengers with a positive and unforgettable experience from check-in to boarding, terminal 2 combines elegance, effectiveness, and passenger-centric services.

Procedure to follow to proceed an efficient Starlux Airlines Departure at CEB Terminal

Check-in: Either at the airport counter or online, travelers can check in. Up to one hour prior to the planned departure time of the flight, online check-in is accessible. Travelers may also use the airport counter check-in service, going to Mactan-Cebu International Airport Terminal 2’s designated check-in counters.

Baggage Drop-off: Baggage drop-off locations must be used by passengers after they have checked in.

Security Checkpoints: After that, travelers go to the security checkpoints to go through security checks.

Immigration: Following security clearance, travelers must proceed to immigration for a document check of their travel authorization.

Duty-Free Shopping: Next, in order to make any last-minute purchases, travelers can head to the duty-free retail area.

Gate Arrival: Upon reaching the designated gate on their boarding pass, passengers will finally board the aircraft by showing the gate agents their travel documents and boarding pass.

Arrival of Starlux Airlines at CEB Terminal

Efficiency, convenience, and passenger comfort are the three main goals of Starlux Airlines arrival procedure at CEB Terminal 2. Starlux Airlines lands at CEB’s Terminal 2, which provides a smooth transition from the plane to the terminal. The efficient arrival process is intended to reduce waiting times and provide travelers with a seamless travel experience.

Passengers find a calm and friendly environment upon arriving at Starlux Airlines CEB Terminal 2. Travelers can easily navigate through baggage claim and customs procedures at the terminal thanks to its user-friendly layout and clear signage.

Protocols that Passengers Undergo upon Arrival with Starlux Airlines at CEB Terminal

When arriving at the Starlux Airlines CEB Terminal, travelers ought to adhere to the following protocols:

Disembarkation: Following the aircraft’s touchdown, passengers exit and head toward the arrival gate.

Baggage Claim: After that, travelers head to the baggage claim area to pick up their belongings. 

Immigration and Customs: Following luggage retrieval, travelers proceed through immigration and customs processes.

Exit the Terminal: Passengers are free to leave the terminal and continue on to their next location once cleared.

Starlux Airlines Services Featured Within CEB Terminal Building

  • kids play areas
  • ATMs and banks 
  • pet relief areas
  • duty-free shops 
  • luggage carts
  • restaurants and cafes 
  • security checkpoints
  • currency exchange 
  • boarding assistance 
  • airline lounges 
  • emergency services
  • airline reservation desks
  • lost and found
  • rental car services
  • luggage wrapping
  • charging stations
  • check-in counters
  • special assistance
  • information desks 
  • unaccompanied minor services
  • Wi-fi/Internet service
  • child care rooms
  • baggage drop-off 
  • business centers
  • business centers
  • shuttle services, and flight status information.

Check-in Facilities 

  • Passenger check-in is available at Manila, Philippines Mactan-Cebu International Airport (NAIA).
  • When it comes to helping travelers check in for their flights, these amenities are available at the airport terminals.
  • At the specified check-in counters inside the airport terminals, travelers can check in for their flights, leave their bags, and get their boarding passes. 
  • The CEB’s check-in facilities guarantee a seamless and effective beginning to travelers’ journeys by enabling them to finish all pre-flight requirements prior to boarding their aircraft.

ATMs

The Starlux Airlines CEB Terminal in Manila, Philippines, has ATMs available.

A wide range of ATMs from various banks and financial institutions are located throughout the airport, giving travelers easy access to cash withdrawal services. CEB offers a number of ATMs, some of which are: 

  1. American Express ATM: Situated in Pasay, Metro Manila, Philippines, on NAIA Road, CEB Terminal.
  2. Bank of the Philippine Islands (BPI) ATMs: situated throughout the airport, including the passenger terminal and Terminal II departure.
  3. PNB ATM: located in the arrival lobby of CEB Terminal 2.
  4. Landbank ATM: positioned in IPT Building 6 at NAIA Terminal 2.
  5. BDO ATMs: accessible in the Arrival Lobby of CEB Terminal 2.

Currency Exchange

  • At Manila, Philippines Mactan-Cebu International Airport (NAIA), currency exchange services are offered. All NAIA terminals have currency exchange counters in the arrival and departure areas.
  • There are two primary ways to obtain local Philippine Pesos (PHP) currency at CEB Terminal 2.
  • Banks such as Security Bank, Landbank, and BDO (Banco de Oro) usually have the best exchange rates at Terminal 2.
  • According to one source, BDO provides the most equitable exchange rates for a range of currencies, such as CAD, CNY, EUR, AUD, SGD, JPY, HKD, and USD.

Medical Service

  • Medical services can be obtained at Manila, Philippines Starlux Airlines CEB Terminal.
  • There are 24-hour medical services available in each airport terminal.
  • Additionally, there are a few pharmacies spread across the various CEB terminals.
  • Air ambulances are available from NAIA to transport passengers in need of immediate intensive care. To guarantee safe and uneventful flights, Medical Air Service, an air ambulance provider, uses fully equipped air ambulances manned by skilled medics.
  • Passengers seeking medical attention in an emergency can consult the medical staff stationed at the airport terminals.

Inquiry Counter

  • There are information counters at CEB Terminal.
  • Passengers looking for information, support, or direction about different airport services, facilities, or general inquiries can contact these inquiry counters, which are usually found inside the airport terminals. 
  • While at the airport, travelers can come up to these counters with any questions, directions, or concerns they may have.
  • Inquiry counters are a useful tool for ensuring that travelers at CEB have access to the assistance and knowledge they need to improve their trip experience.

Baggage Wrapping

  • In fact, CEB Terminal provides a service for wrapping luggage. In response to worries about reported laglag-bala (bullet-planting) incidents at the airport, the service entails wrapping luggage in plastic to prevent theft and tampering.
  • At CEB Terminal 2, plastic wrapping costs ₱160 per bag. Travelers are using this service more frequently to get their bags secured. 
  • For travelers going through CEB, the availability of this service adds an extra degree of protection and peace of mind, especially in response to security worries about tampered luggage.

Wheelchair Assistance

  • Mactan-Cebu International Airport includes wheelchair assistance. When making their travel arrangements or when they get to the airport, passengers who need wheelchair assistance can make this request. 
  • Wheelchairs and trained staff will be on hand to support travelers during their trip through the airport, guaranteeing a seamless and comfortable experience for those with mobility requirements.
  • Passengers with impairments or restricted mobility can travel more easily and conveniently through CEB, thanks to the wheelchair assistance services available.

Duty-Free Shops

  • Duty-free stores can be found at Manila, Philippines Starlux Airlines CEB Terminal. Duty Free Philippines runs shops in a number of the airport terminals, providing a large assortment of imported goods at duty-free costs.
  • Passengers can purchase goods like perfumes, alcoholic beverages, and other items from these shops located in the terminals departure areas prior to their flight. 
  • With duty-free stores at CEB, travelers can purchase conveniently at reduced prices, adding to the overall travel experience.

Lounge Access

At CEB Terminal, there are several ways to access lounges. Before their flights, travelers using NAIA can unwind and enjoy amenities at one of the many airport lounges.

Before their flights, travelers via CEB can unwind and enjoy amenities at one of the airport lounges. The following are a few of the NAIA lounge options: 

  • Skyview Lounge, 
  • Pacific Club Lounge, 
  • The Wings Transit Lounge, 
  • PAGSS Lounge, 
  • Marhaba Lounnge, and SilverKris Lounge.

In order to improve travelers’ experiences at Mactan-Cebu International Airport, these lounges provide a variety of amenities, such as cozy seating, refreshments, Wi-Fi, and other features. 

List Of All: Starlux Airlines Terminal

Starlux Airlines Mactan-Cebu International Airport Map

Frequently Asked Question:

Which of the CEB Terminal Does Starlux Airlines use?

Mactan-Cebu International Airport’s Terminal 2 is used by Starlux Airlines.

What is Starlux Airlines CEB Terminal for departure?

Terminal 2 is the Starlux Airlines CEB Terminal for departures.

What is Arrival Terminal of Starlux Airlines at CEB?

Terminal 2 is Starlux Airlines arrival terminal at CEB.

Is Wi-Fi provided by Starlux Airlines available at the CEB Terminal?

Yes, there is Wi-Fi available at CEB Terminal on Starlux Airlines.

How can I reach the customer service department of Starlux Airlines?

Use +1-866-666-0217 to get in touch with Starlux Airlines customer service.

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