Aeromexico flights take off from Mexico City International Airport (MEX), with Terminal 2 serving as the airline’s departure point and Terminal 2 serving as its arrival point. Aeromexico counters in Terminal 2 are where travelers can check in, drop off checked baggage, pick up boarding passes, and receive additional services.
In order to get to Terminal 2 for their departing Aeromexico flight, passengers are bussed from Terminal 2. The infrastructure and amenities required for Aeromexico to run efficiently are provided by Aeromexico Airlines MEX Terminal, guaranteeing a flawless travel experience for customers of the airline.
Knowing your way around Mexico City International Airport (MEX) makes it easy to navigate Aeromexico flights to and from the airport. This thorough guide covers check-in, security procedures, gates, and amenities and offers vital information on Aeromexico’s operations at MEX.
Overview of Aeromexico Airlines MEX Terminal
| Airport name | Mexico City International Airport |
| Airport Address | Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico |
| Airport Code | MEX |
| Airport Contact Number | 1 (800) 237-6639 |
| Aeromexico Airlines IATA Code | AM |
| Aeromexico Airlines ICAO Code | AMX |
| Ticket Counter Hours: | Daily 24 Hours |
| Aeromexico Airlines MEX Arrivals Terminal | Terminal 2 |
| Aeromexico Airlines MEX Departures Terminal | Terminal 2 |
| Aeromexico Airlines Official Website | aeromexico.com |
| Official Facebook | www.facebook.com/AeromexicoMX |
| Official YouTube | www.youtube.com/user/AeromexicoTV |
| Official Instagram | www.instagram.com/aeromexico |
| Official Twitter | twitter.com/aeromexico |
Departure Terminal of Aeromexico Airlines at MEX Terminal
Mexico City International Airport’s (MEX) Terminal 2 is the departure point for Aeromexico flights. Aeromexico counters in Terminal 2 are where travelers check in for their flights. Passengers board a bus to board their departing Aeromexico flight from Terminal 2 after checking in counters at Aeromexico Airlines MEX Terminal 2.
Procedure that Passengers Must Abide by to Depart Upon Aeromexico Airlines at Mexico City International Airport
For the sake of ensuring a hassle-free departure experience, travelers departing from Mexico City International Airport (MEX) on Aeromexico Airlines are required to adhere to certain protocols:
Check-in: Travelers must check in at the Aeromexico desks in Terminal 2 at Mexico City International Airport. Here, they can finish the check-in procedure, pick up their boarding passes, and drop off their checked luggage.
Boarding: A bus takes passengers from Terminal 3 to Terminal 2 where they board their departing Aeromexico flight after they have checked in at Terminal 2. The transfer of passengers to the proper departure terminal is made easier by this shuttle service.
Security Screening: Before boarding their flight, passengers must go through security screening procedures at the assigned security checkpoints in Aeromexico Airlines MEX Terminal 2. During this process, it is imperative that you cooperate with security personnel and adhere to all security regulations.
Gate Arrival: After passing through security, travelers head to the gate assigned to their Aeromexico flight. Passengers should pay attention to the boarding times and procedures, as announcements regarding boarding will be made.
Documentation: A valid passport, visa (if needed), and any other pertinent identification or travel permits are among the essential travel documents that passengers must have. For the purpose of check-in and security checks, these documents must be easily accessible.
Arrival Terminal of Aeromexico Airlines at MEX Terminal
The Tom Bradley International Terminal (TBIT) handles all Aeromexico arrivals at Mexico City International Airport. At the west end of the passenger terminal area, in between Terminals 3 and 4, is where you can find the TBIT. Roughly 10 million passengers pass through the Tom Bradley International Terminal (TBIT) each year, accommodating 27 airlines. For travelers from abroad, it provides a plethora of facilities and services, such as dining options, retail stores, and lounges.
Formalities to Complete After Deplaning Aeromexico Airlines at Mexico City International Airport
Arrivals: At MEX, arrivals from Aeromexico are handled at the Tom Bradley International Terminal (TBIT).
Customs & Immigration: Passengers arriving from overseas must go through immigration and customs processes at the TBIT, as well as an inspection by US Customs and Border Protection (CBP).
This entails passing passport control, clearing customs, and presenting legitimate travel documents.
Baggage Claim: To retrieve any checked luggage, travelers must go to the baggage claim area inside the TBIT after passing through customs.
Ground Transportation: After receiving their bags, travelers can use the ground transportation services that the TBIT offers, including shuttles, taxis, ridesharing, and public transportation.
Connecting Flights: Travelers will have to go through security again and recheck in at the Aeromexico counters in Terminal 2 if they have a connecting flight. Only then can they proceed to their departure gate.
Services Offered within Aeromexico Airlines MEX Terminal
Below are the following services that offered within the Aeromexico Airlines MEX Terminal at Mexico City Airport for an elevated preboarding and post-deplaning experience of Aeromexico passengers.
Medical Assistance
Within the terminal buildings of Mexico City International Airport (MEX), medical assistance is provided. The Tom Bradley International Terminal’s (TBIT) Upper/Departure Level is home to MEX’s first aid station. The first aid station is open daily from 10:00 a.m. to 10:00 p.m.
Lost & Found Services
At Mexico City International Airport (MEX), the Transportation Security Administration (TSA) Lost and Found and the Airport Police Lost and Found are in charge of running the Lost & Found services.
Baggage Storage Service
A pre-arranged time is provided by MEX Luggage Storage, an off-site luggage storage service that picks up and delivers items straight to the terminal. Prices range from $5 per day for a briefcase-sized bag to $12 per day for a bicycle, snowboard, or other large item.
Meet-and-Service
There are meet and greet services available at Aeromexico Airlines Mexico City International Airport (MEX). By offering passengers individualized support throughout their trip at the airport, these services aim to improve their overall travel experience.
The Meet and Greet services at MEX offer a range of packages to suit different requirements, including escort services and baggage handling assistance, in addition to accelerated security, customs, and check-in processes.
To guarantee a smooth and stress-free journey through Mexico City International Airport, travelers can reserve these services in advance online.
Dining Options
Mexico City International Airport (MEX) offers food options. The Aeromexico Airlines MEX Terminal offers travelers a selection of places to eat before their flights with its many cafes, restaurants, and eateries spread throughout its terminals. Among the restaurants available at MEX are:
- At Terminal 7, Rolling Stone Bar
- One World Way is home to Ford’s Filling Station.
- 380 World Way offers Asian street food.
- At Terminal 6, Point the Way Cafe
- At 1 World Way, La Life Quick Market
- Ashland Hill located at 700 World Way.
- 1 World Way encompasses B Grill by Boa Steakhouse.
- MEX’s The Larder at 1 World Way
- At different airport locations are 800 Degrees Pizza, Border Grill, Chaya Sushi, and other eateries.
ATMs
At MEX, there are Bank of America ATMs in the Arrivals and Departures levels of the International and Domestic Terminals. Passengers can access Bank of America ATMs around-the-clock. The Aeromexico Airlines Mexico City International Airport terminals contain ATMs from additional banks, including U.S. Bank.
Currency Exchange
Both the South and North Concourses, as well as the Arrival and Departure Levels, of the Bradley Terminal offer ICE Currency Exchange services. If necessary, travelers passing through MEX can make use of these currency exchange services.
List of all: Aeromexico Airlines Terminal
Aeromexico Airlines MEX Mexico City International Airport Location Map
Frequently Asked Questions
Passengers checking their luggage and buying tickets at the internal check-in counter at MEX are part of the Aeromexico check-in procedures. Airlines have different procedures for this, but most have physical sales at the check-in desks in the terminal.
When traveling from Mexico City International Airport (MEX) to another location, it is advised to arrive four hours ahead of schedule for Aeromexico tickets.
Passengers with special needs or disabilities can avail facilities and assistance from the Mexico City Airport Terminal. To arrange for any necessary assistance, inform airport staff upon arrival or get in touch with Aeromexico in advance.
Yes, subject to availability, you can normally purchase extra services like seat preference, additional baggage allowance, or in-flight amenities at the Aeromexico Airlines MEX Terminal counter or via the Aeromexico website or mobile app.
